FAQ

Short answers to the questions that come up most often.

Do I need the add-on?

No. The browser flow renders anything the add-on can. The add-on is better at scenes with many external files, and at very large files.

How much will my render cost?

Credits are 20 minute blocks of render time. Render one frame, look at the per-frame time on the live view, multiply by your frame count, divide by 20 minutes, round up. See Credits and billing.

Am I charged while uploading or waiting for a machine?

No. Only while Blender is rendering.

Can I close my browser during a render?

Yes, once it is launched. Come back through recent jobs or the job link. Do not close it during the upload itself.

Can I render an EXR sequence?

Not as the main output yet, it comes back as PNG. Passes written through compositor File Output nodes do come back in their original format, in the extra outputs zip.

Can I render video?

Yes, if the file's output is set to FFmpeg. There are no live frame previews in that case, so many people render a PNG sequence and assemble locally.

Do you support Octane, V-Ray or other third-party engines?

No. Cycles and EEVEE only. A third-party engine is flagged in Step 1 before you spend anything.

Are my files private?

They are stored under your account, only reachable through time-limited links, deleted after 30 days, and the render machine is destroyed with everything on it when the job ends.

Do credits expire?

No, and there is no subscription.

Can I get a refund for a render that went wrong?

Ask. Mail contact.blenderfarm@gmail.com with the job ID; if it failed on our side we sort it out.

Can I earn credits by referring people?

Yes. Once you have rendered enough you can claim a referral link from the Affiliate tab and earn a share of what the people you bring in spend.